IT Support Specialist | IT Supporter (m/w/d)
FERCHAU GmbH Niederlassung Karlsruhe City
Job Summary
As an IT Support Specialist at FERCHAU, you will serve as the primary point of contact for employees regarding IT-related issues and inquiries. Your day-to-day responsibilities will include setting up and configuring hardware and software, maintaining workstations, laptops, and mobile devices, and managing support tickets. You will also play an active role in IT projects and technology rollouts. This position is ideal for someone with a solid foundation in IT systems who enjoys troubleshooting and providing high-quality service to internal teams. FERCHAU offers a collaborative environment where you can contribute your expertise while having access to professional development opportunities, flexible working hours, and a comprehensive benefits package. This role is perfect for professionals looking to work on diverse projects across various industries while maintaining a strong focus on technical problem-solving and system optimization.
Required Skills
Education
Completed vocational training in an IT-related field (e.g., IT Specialist for System Integration) or a comparable qualification.
Experience
- Professional experience in IT support or helpdesk environments is considered an advantage
- Practical experience in troubleshooting hardware and software issues
- Experience in managing and configuring IT systems and network environments
Languages
Additional
- Valid work permit for Germany is required.
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