IT Support Specialist | IT Supporter (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will play a vital role in ensuring the seamless operation of our clients' technology environments. Your day-to-day responsibilities include the implementation and maintenance of software and server systems, as well as the installation and hardware upkeep. You will act as a primary point of contact for users, providing technical and application-related support via phone, remote access, or on-site visits. A key part of your role involves documenting and resolving technical incidents while maintaining close communication with 3rd-level support teams and external service providers. This position is ideal for a professional looking to grow within a dynamic, project-oriented environment. We value individuals who are eager to take on responsibility and contribute to complex technological challenges. You will benefit from a permanent contract, professional development opportunities, and a collaborative company culture that emphasizes both technical growth and team engagement.