Service Desk Technician | Service-Desk Mitarbeiter (m/w/d)
FERCHAU GmbH Niederlassung Rosenheim
Job Summary
As a Service Desk Technician at FERCHAU Rosenheim, you will play a vital role in maintaining high-quality IT support for our clients. Your day-to-day responsibilities include processing and dispatching IT tickets, performing on-site hardware and software troubleshooting, and managing the configuration and maintenance of IT workstations to ensure a productive environment. You will collaborate closely with expert teams to resolve complex issues and monitor IT resources to ensure compliance with company standards. This position is ideal for a service-oriented professional who excels in communication and enjoys sharing knowledge within a dynamic team. You will benefit from a collaborative work culture, professional development opportunities, and a flexible working environment that includes mobile work options. This role offers the unique chance to contribute to innovative projects while working in a supportive, network-driven organization that values your personal and professional growth.
Required Skills
Education
Completed vocational training or equivalent qualification in the IT sector (e.g., IT Specialist for System Integration, IT System Electronics Technician, or IT Systems Management Assistant).
Experience
- Professional experience in IT support and system administration
- Experience in the installation, configuration, and maintenance of hardware and software
- Experience with Active Directory and user management
- Desirable: Experience in IT support within a hospital environment and familiarity with Hospital Information Systems (HIS)
Languages
Additional
- Not specified
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