IT Specialist (User Support / Software) | Fachinformatiker (m/w/d)

Job Summary

The WestMed - Gesellschaft für medizinische Dienstleistungen mbH is seeking an IT Specialist to join their IT and Medical Technology department in Heide. In this role, you will provide essential support to clinic staff, acting as a key point of contact for technical inquiries. Your day-to-day responsibilities include managing first-level support for hardware and software issues, providing second-level support for specific IT solutions and applications, and serving as a vital interface between system engineering and end-user support teams. The ideal candidate possesses a structured, solution-oriented mindset, strong communication skills, and a genuine commitment to customer service. This position is perfect for someone looking to contribute to a large healthcare network while enjoying a work-life balance in the scenic North Sea region. You will work 35 hours per week in a collaborative environment that prioritizes professional development, modern infrastructure, and a supportive, family-friendly culture. It is an excellent opportunity to apply your technical expertise in a meaningful, patient-focused healthcare setting.