IT Service Manager LAN/WLAN | IT-Service Manager LAN/WLAN (m/w/d)

Job Summary

As an IT Service Manager for LAN/WLAN, you will play a pivotal role in maintaining the network infrastructure across logistics centers. Your day-to-day responsibilities involve managing service levels with external providers to ensure compliance with SLAs, overseeing continuous service optimization, and maintaining thorough documentation. You will act as the primary point of contact for internal stakeholders, providing expert consultation and troubleshooting support. Furthermore, you will lead various IT projects to successful, timely completion while ensuring all services meet high-quality standards. This role is ideal for a professional who thrives in a collaborative, fast-paced environment and enjoys bridging the gap between technical operations and business needs. You will benefit from a modern, hybrid working environment at the ALDI Nord campus, which prioritizes work-life balance through flexible scheduling and professional development opportunities within a stable, industry-leading organization.