Onsite IT Support Technician | Onsite Support (m/w/d)

Job Summary

As an Onsite IT Support Technician, you will play a vital role in maintaining a stable IT environment for a leading IT service provider. Your day-to-day responsibilities include providing hands-on 1st and 2nd level support, managing IMAC/D services (Install, Move, Add, Change, Dispose), and configuring hardware and software for end-user devices. You will also be responsible for printer management in multi-vendor environments and resolving complex technical issues within strict Service Level Agreements (SLAs) using ticket-tracking systems. This position is ideal for a customer-oriented professional who enjoys a dynamic, team-based environment. You will work on a full-time, permanent basis with an established company that offers long-term career prospects, professional development opportunities, and a structured work-life balance with 30 days of vacation. If you possess a strong technical background in Windows environments and network basics, this role offers a great opportunity to grow within a large-scale IT infrastructure.