Medical Device Consultant (Telephone Advisory Center) | Medizinprodukteberater (w/m/d) im telefonischen Beratungscenter

Job Summary

As a Medical Device Consultant, you will serve as a primary contact for B2C customers across Germany, providing expert guidance on Seni incontinence products and hygiene solutions. Your day-to-day responsibilities include conducting professional telephone consultations, helping customers select appropriate medical aids, managing administrative documentation, and preparing and tracking sales proposals to successful completion. This role requires a high level of empathy, strong communication skills, and the ability to build rapport with diverse age groups. You will work within a stable, growing international organization in the healthcare sector, benefiting from a structured onboarding process and a supportive team environment. The position is ideal for individuals with experience in patient consulting or motivated career changers looking to enter the specialized medical device advisory field. You will play a vital role in ensuring customer satisfaction while contributing to the company's long-term success in the modern healthcare market.