Technical Service Coordinator | Technischer Innendienst (d/m/w) - Service & Wartung
Praml Group
Job Summary
As a Technical Service Coordinator, you will be the backbone of our service operations, ensuring the seamless execution and documentation of maintenance activities. Your day-to-day responsibilities include scheduling and coordinating service tasks, communicating with external service providers, and overseeing the billing and performance verification processes. You will play a critical role in analyzing service incidents to identify patterns and prevent recurring issues, providing essential administrative and organizational support to the service team. We are looking for a structured, solution-oriented professional who can communicate effectively and maintain composure during busy periods. While a background as an electrician is desirable, your ability to provide excellent service and your proactive approach are paramount. This position offers a unique opportunity to work at the intersection of e-mobility and energy management, supported by a personal mentor and a culture that values flexibility, professional growth, and team collaboration within a leading energy solutions company.
Required Skills
Education
Completed vocational training as an Electrician is desirable.
Experience
- Professional experience in customer service and service operations
- Experience in scheduling and coordinating maintenance or technical field activities
- Experience in administrative support roles within a technical environment
Languages
Additional
- Not specified
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