Technical Service Specialist - Energy & Systems | Mitarbeiter (m/w/d) Technischer Service - Energie & Syste...
Energie360 GmbH & Co. KG
Job Summary
As a Technical Service Specialist, you will serve as the primary link between customers, field service teams, and internal technical departments. Your day-to-day responsibilities include managing and coordinating service and support tickets, providing technical assistance to customers via phone and digital channels, and diagnosing faults in renewable energy systems such as photovoltaics, heat pumps, and air conditioning. You will also be responsible for maintaining technical documentation, generating service reports, and ensuring high-quality standards across all projects. This role is ideal for someone with strong technical aptitude and a passion for the energy transition. You will be part of a growing company in the renewable energy sector, where your work directly impacts customer satisfaction and operational success. The position offers a dynamic environment, modern equipment, and a focus on long-term career stability within a mission-driven team dedicated to making clean energy accessible.
Required Skills
Education
Not specified
Experience
- Professional experience in technical service or customer support is advantageous
- Demonstrated experience in managing technical workflows and customer-facing support roles
- Experience in coordinating cross-functional collaboration between field teams and office departments
Languages
Additional
- Valid work permit for Germany is required.