Senior Product Owner Data & AI (Customer Analytics) | Senior Product Owner Data & AI (Customer Analytics) (m/w/d)

Job Summary

As a Senior Product Owner for Data & AI at Deutsche Post DHL Group, you will lead the development of data-driven products focused on customer, service, and conversational data. Your primary responsibility is to bridge the gap between business needs and technical implementation by identifying high-value use cases and translating them into actionable roadmaps and backlogs. You will guide cross-functional teams comprising Data Scientists, Data Engineers, and BI experts to deliver measurable customer value. While your core focus is on product ownership, the role includes hands-on technical involvement, such as conducting exploratory analyses, building prototypes, and evaluating machine learning models. You will manage stakeholders and ensure the successful transition of data products into productive operations. This position is ideal for an analytical professional passionate about AI-driven customer service solutions, offering a stable environment with opportunities for professional growth and flexible working arrangements within a major logistics organization.