Technical Support Specialist - Internal (National / International) | Technische Support Mitarbeiter im Innendienst national / international (m/w/d)

BELLWORKs Personaldienste GmbH

Bad Ems, Rheinland-Pfalz, Deutschland
Published Jul 16, 2025
Full-time
Permanent

Job Summary

This role involves providing essential technical support and customer service for medical technology products. The specialist will handle problem-solving via phone and internet, documenting solutions in ticketing systems and knowledge bases. They will also assist field service employees with installations and support, and contribute to troubleshooting and system development within a team. Key requirements include a background in electronics or IT systems, initial experience in customer-facing technical support, and strong communication skills. The position offers a long-term perspective with a potential for permanent employment, making it an attractive opportunity for someone who enjoys client interaction and problem-solving in a technical environment.

Required Skills

Education

Completed training as an Electronics Technician for Information and System Technology or IT System Electronics Technician

Experience

  • • Initial professional experience in customer-facing technical support

Languages

German (Fluent)English (Basic)

Additional

  • Not specified