IT Support Specialist | Fachinformatiker / IT Support (m/w/d)

Job Summary

As an IT Support Specialist at Innovation Group, you will play a vital role in maintaining the technical operational efficiency of our team. Your day-to-day responsibilities will involve providing direct technical support to employees via phone, in-person, or our ticketing system, ensuring that IT challenges are resolved promptly. You will manage workstation installations, maintain mobile devices and network components, and oversee user account permissions to ensure secure system operations. Additionally, you will monitor IT infrastructure performance and contribute your expertise to ongoing IT projects aimed at system landscape improvements. This role is ideal for a service-oriented professional who excels at problem-solving and enjoys working in a collaborative, award-winning environment. We value clear communication and a proactive approach to maintaining stable, modern IT environments. Joining us means being part of a team that prioritizes digital innovation and employee-friendly practices, supported by a comprehensive benefits package and flexible working options.