IT Process Manager (Jira & Confluence) | IT-Prozessmanager (m/w/d) mit Schwerpunkt Jira & Confluence

Job Summary

As an IT Process Manager at Continentale, you will play a pivotal role in driving the digital transformation of our insurance group. Your day-to-day responsibilities involve developing and implementing IT service management processes, specifically focusing on IT project workflows. You will act as the primary administrator for our Atlassian suite (Jira and Confluence), configuring and optimizing these tools to support organizational goals. Beyond technical administration, you will be responsible for ensuring process documentation remains current, organizing training sessions to foster knowledge sharing, and managing interfaces between various IT departments. You will also take ownership of IT projects from planning to execution and coordinate internal and external audits to ensure compliance. This role is ideal for a structured, analytical professional who thrives in a collaborative environment and wants to make a tangible impact on enterprise IT efficiency. You will join a team of nearly 400 experts committed to continuous development and innovation in the insurance technology sector.