Customer Support Engineer for Firewall Administration | Customer Support Engineer für Firewall Administration (m/w/d) AIRBUS

CENIS Consulting-Engineering-Service GmbH

Sulzbach (Taunus), Hessen, Deutschland
Published Jul 16, 2025
Full-time
Permanent

Job Summary

This role involves the crucial task of building, installing, and maintaining firewall and network infrastructure solutions. The successful candidate will ensure a high-performing and stable network environment, actively participating in incident management by analyzing, classifying, and resolving complex network issues. Key responsibilities also include change, release, and configuration management, along with creating and maintaining technical documentation. This position is attractive due to its direct involvement in critical infrastructure projects, offering a stable career path within a dynamic environment, potentially including home office options and comprehensive benefits. It requires a professional with strong technical expertise in network and firewall technologies, excellent problem-solving skills, and a proactive, customer-oriented approach.

Required Skills

Education

Vocational training as an IT System Electronics Technician or a degree in Computer Science or comparable qualification

Experience

  • Long-term professional experience in IT system electronics or a related field
  • Professional experience in planning and administering network and firewall infrastructures
  • Profound experience in network technology and TCP/IP
  • Profound experience in IP-Sec
  • Profound experience in switching and routing protocols (e.g., BGP, OSPF)
  • Experience with network troubleshooting tools (e.g., tcpdump, Wireshark)
  • Profound experience in digital switching technology, ideally with practical experience on DXT systems (Nokia)
  • Profound experience in mobile communication technologies
  • Experience in collaborating on complex project tasks

Languages

German (Fluent)English (Fluent)

Additional

  • Driving license Class B, willingness to be on-call, willingness for occasional travel