IT Specialist for System Integration | Fachinformatiker/Systemintegration

Job Summary

The IT Specialist for System Integration will join a well-established company to provide essential technical support for proprietary scan software and hardware. In this role, you will act as the primary point of contact for customers, managing incoming support requests through classification, prioritization, and resolution. Your day-to-day responsibilities include performing software installations, troubleshooting via remote access, and conducting occasional on-site maintenance of scanning equipment. Additionally, you will participate in testing and error analysis to ensure high service standards. This position is ideal for someone with a structured, independent, and solution-oriented mindset who enjoys technical problem-solving. The role offers a stable, long-term career opportunity within a collaborative team environment that values professional development, work-life balance, and flat hierarchies. If you have a background in IT or are an experienced career changer looking to work with specialized technology, this role provides a unique opportunity to contribute to a market-leading team.