Electrical Technician | Techniker/in - Elektrotechnik (ohne Schwerpunkt)
XAL GmbH
Job Summary
As an Electrical Technician in the After-Sales department, you will play a pivotal role in maintaining customer satisfaction by managing the reclamation and return process. Your daily responsibilities include inspecting and repairing returned lighting fixtures, documenting findings, coordinating with the sales department, and preparing repair quotations. You will act as a key interface between production and sales, ensuring a seamless information flow. The ideal candidate possesses a strong technical background, preferably in electrical engineering, and brings a hands-on approach to problem-solving. You are organized, detail-oriented, and comfortable working with ERP systems. This position is unique because it offers the opportunity to work within a globally recognized lighting design company that values innovation and sustainability. You will benefit from a collaborative international team environment, professional development through the XAL Academy, and a modern workplace in Graz that supports work-life balance through flexible home office options and on-site amenities.
Required Skills
Education
Completed technical education (LAP, HTL) or equivalent in Electrical Engineering.
Experience
- Professional experience in the lighting industry preferred
- Experience with various control systems or similar technical environments
- Demonstrated experience in managing technical returns and repairs
Languages
Additional
- Valid work permit for Austria is required.