2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

Job Summary

This role involves the administration and maintenance of complex Windows and Linux server environments within a 2nd level support framework. As a technical expert, you will be responsible for analyzing and resolving technical malfunctions in IT infrastructure, including networks and server systems. Your daily activities will include collaborating with 1st level support for escalations, assisting 3rd level teams with new technology implementations, and documenting IT processes. You will also monitor system performance using modern tools and implement security policies such as patching and updates. This position is ideal for professionals who enjoy a mix of troubleshooting and project-based work, including system migrations and automation. The role offers a permanent contract in a growing company with significant opportunities for professional development and certifications. Given the nature of the projects, a willingness to travel and strong communication skills are essential for success in this collaborative environment.