IT Support Specialist | IT Supporter (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will serve as the primary point of contact for employees regarding technical issues and IT-related inquiries. Your daily responsibilities involve analyzing and resolving hardware and software malfunctions, as well as installing, configuring, and maintaining workstations, printers, mobile devices, and network infrastructure. Beyond troubleshooting, you will document support cases to develop sustainable solutions and contribute to broader IT projects aimed at evolving the company's system landscape. This role is ideal for service-oriented professionals who enjoy structured problem-solving and want to sharpen their technical profile within a leading technology service provider. The position is particularly attractive due to its comprehensive benefits package, which includes childcare subsidies, shopping discounts, and specialized support for workplace ergonomics, all while working on exciting projects for well-known clients across various industries.