IT Service Desk Specialist | IT-Servicedesk Specialist (m/w/d)
FERCHAU GmbH Niederlassung Rosenheim
Job Summary
As an IT Service Desk Specialist at FERCHAU Rosenheim, you will serve as the primary point of contact for technical issues and inquiries. Your daily responsibilities include providing 1st and 2nd level support by analyzing and documenting incident reports, as well as installing, configuring, and maintaining hardware and software. Beyond troubleshooting, you will monitor network security and contribute to the company's broader IT strategy. This role is ideal for a tech-enthusiast who enjoys problem-solving and team collaboration. The position is particularly attractive due to its permanent contract, above-tariff pay, flexible working hours via a flexitime account, and the opportunity for occasional mobile work. Additionally, the company offers a robust corporate benefits program and regular team events, fostering a dynamic and supportive work environment.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a comparable qualification.
Experience
- Professional experience in IT support and technical troubleshooting
- Experience in network administration and security monitoring
- Proven background in hardware and software maintenance and configuration
- Experience communicating complex technical issues to non-technical users
Languages
Additional
- Not specified
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