Electrical Engineering Technician - Customer Care | Techniker/in - Elektrotechnik (ohne Schwerpunkt)

Job Summary

This full-time role based in Vienna involves joining the Customer Care department to act as a vital link between technical services and client satisfaction. You will be responsible for the direct intake of technical malfunctions within a designated region, creating service orders, and coordinating the dispatch and scheduling of technicians. Beyond coordination, you will handle administrative tasks such as booking delivery notes and preparing documentation for invoicing. Reporting directly to the Head of ARC & Systems Customer Care, you will enjoy a high degree of personal responsibility. The position is particularly attractive due to its crisis-proof nature, flexible working hours, and a comprehensive benefits package including health promotion programs, free refreshments, and professional development opportunities within a supportive team environment.