Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Job Summary

As a Senior IT Support Expert, you will serve as a critical point of contact for technical inquiries, managing customer requests through both telephone and professional ticketing systems. Your daily responsibilities involve the comprehensive administration and monitoring of diverse IT environments, including Windows and Linux servers, clients, storage solutions, network infrastructure, and firewalls. You will be responsible for troubleshooting hardware and software issues while maintaining meticulous system documentation. This role is ideal for a structured professional who enjoys technical problem-solving across a broad technology stack. The position offers high job security through a permanent contract with a leading German engineering and IT service provider. Employees benefit from flexible working models to ensure a healthy work-life balance, attractive performance-based compensation, and individualized professional development opportunities within a supportive family-owned company culture.