Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Job Summary

As a Senior IT Support Expert, you will serve as a critical technical resource for a leading German engineering and IT service provider. Your daily responsibilities include managing customer inquiries via phone and ticket systems, with a heavy focus on the administration and monitoring of server, client, storage, network, and firewall technologies. You will be responsible for maintaining Windows and Linux environments, ensuring system stability through proactive troubleshooting and detailed documentation. This role is particularly attractive due to its permanent contract status, flexible working models for work-life balance, and tailored professional development opportunities. It offers a stable career path within a medium-sized family business culture that prioritizes employee growth and appreciation across its 90+ locations.