Senior IT Support Expert | Senior IT-Support Experte (m/w/d)

Job Summary

As a Senior IT Support Expert, you will serve as a critical point of contact for technical inquiries, managing customer requests through both telephone and professional ticketing systems. Your daily responsibilities involve the comprehensive administration and monitoring of diverse IT environments, including Windows and Linux servers, clients, storage solutions, network infrastructure, and firewalls. You will be responsible for ensuring system stability through proactive troubleshooting and detailed documentation of technical processes. This role is particularly attractive for professionals seeking stability, as it offers a permanent employment contract with a medium-sized family-owned company. The position provides a strong work-life balance through flexible working hours and emphasizes individual professional development within a culture that values long-term collaboration and employee growth.