IT Support Technician | IT-Servicetechniker (m/w/d)
Krutec SoftCon GmbH
Job Summary
As an IT Support Technician at Krutec SoftCon GmbH, you will be the primary point of contact for user inquiries and technical service requests. Your daily responsibilities include planning and executing software module updates, installing software products according to current standards, and assisting with IT relocations and hardware/software rollouts. Beyond troubleshooting, you will actively contribute to the continuous development of the company's product suite. This role is ideal for a solution-oriented professional who enjoys direct customer interaction and collaborative teamwork. The position offers a permanent contract within a future-oriented industry, characterized by flat hierarchies and a friendly, informal 'Du-culture' corporate environment. It provides a balanced mix of routine support tasks and project-based rollout activities, making it a dynamic opportunity for those looking to grow their technical support career.
Required Skills
Education
Completed vocational training as an IT Specialist (Fachinformatiker) or a comparable qualification; career changers with relevant skills are also considered.
Experience
- Professional experience in the field of IT support is preferred
- Experience in handling customer inquiries and service requests via telephone
- Practical experience with Microsoft operating system environments
- Experience in software installation and hardware deployment projects
Languages
Additional
- Must demonstrate a solution-oriented approach and high self-motivation. Position requires a friendly and professional demeanor for customer telephone support.