IT Service Desk Specialist | IT Service Desk Mitarbeiter (m/w/d)

Job Summary

As an IT Service Desk Specialist at GEBHARDT Intralogistics Group, you will serve as the primary point of contact for internal employees across multiple locations, providing both on-site and remote technical support. Your daily responsibilities will involve managing the full lifecycle of support tickets—from initial acceptance and documentation to diagnosis and resolution of hardware, software, and basic network issues. You will also manage user accounts and access rights while ensuring complex problems are escalated appropriately. This role is ideal for a service-oriented professional who enjoys troubleshooting and communicating technical solutions clearly. Joining a leading global provider of intralogistics systems, you will benefit from a permanent contract, flexible working models including home office options, and a strong focus on employee well-being through health management and regular team events. The position offers a unique opportunity to contribute to the optimization of internal IT processes within a long-standing, innovative company.