IT Service Desk Specialist | Sachbearbeiter IT Service Desk (m/w/d)

Brunel GmbH NL Braunschweig

Peine, Niedersachsen, Deutschland
Published Apr 16, 2026
Full-time
Permanent

Job Summary

As an IT Service Desk Specialist, you will be the primary point of contact for technical support, managing hardware and software issues through multiple channels including phone, email, and on-site assistance. Your daily responsibilities involve the installation, configuration, and commissioning of end-user devices such as PCs, laptops, tablets, and smartphones, with a specific focus on Apple hardware. You will also play a key role in testing new components and maintaining client hardware to ensure seamless business operations. This position is ideal for a hands-on professional who enjoys troubleshooting and user support within a Microsoft-centric environment. The role is particularly attractive due to its permanent contract status and the opportunity to work with a diverse range of hardware while developing technical skills in a professional corporate setting.

Required Skills

Education

Completed vocational training as an IT Specialist for System Integration, IT Systems Electronics Technician, or a comparable qualification.

Experience

  • Professional experience in user support and IT administration
  • Practical experience in managing Microsoft infrastructures and client-server environments
  • Experience in the installation and configuration of mobile devices and workstations
  • Experience working with Apple hardware and standard office software suites

Languages

Not specified

Additional

  • G37 eye examination for computer workstations required; Must be willing and eligible to undergo a reliability check according to §12b AtG (Atomic Energy Act).