Technical Support Engineer IIoT | Informatiker (m/w/d)

Job Summary

As a Technical Support Engineer for the Industrial Internet of Things (IIoT), you will be the primary technical interface for customers, providing expert guidance on sensor solutions and connectivity. Your day-to-day involves analyzing complex customer requirements to design solution concepts with a focus on system architecture and interfaces. You will diagnose and resolve technical issues related to network connectivity and application servers, while also conducting training and coordinating IIoT onboarding activities across various locations. This role is highly collaborative, requiring close interaction with Product Management, R&D, and Sales teams to drive product improvements and represent the company at international trade fairs. The position is particularly attractive due to its blend of deep technical troubleshooting and strategic customer consulting within a global market leader. You will enjoy benefits such as mobile working, flexible hours, and a comprehensive health management program while working on cutting-edge digitalization and sustainability megatrends.