IT Service Technician | IT-Servicetechniker (m/w/d)
CNS Network GmbH
Job Summary
As an IT Service Technician, you will play a critical role in maintaining and expanding regional broadband internet, telephony, alarm, and smart home networks. Your day-to-day responsibilities involve the installation, maintenance, and repair of IT hardware and software, alongside providing essential first and second-level support to resolve technical malfunctions. You will be tasked with setting up networks and peripheral devices while ensuring high-quality customer care and meticulous documentation of service calls. This position is ideal for a service-oriented professional who enjoys a mix of technical troubleshooting and direct client interaction. The role is particularly attractive due to the stability of the employer—a growing regional provider—and the diverse range of technologies handled, from directional radio to smart home systems, offering a dynamic work environment for those with a strong background in system integration.
Required Skills
Education
Completed IT vocational training (e.g., IT Specialist for System Integration) or comparable technical qualifications.
Experience
- Professional experience in IT service or system integration
- More than 2 years of professional experience preferred
- Experience in network setup and peripheral device installation
- Experience in hardware and software repair and maintenance
Languages
Additional
- Valid Class B driver's license required for field service assignments.