IT Support Specialist | Anwederbetreuer/-in (m/w/d)
Bayerisches Landeskriminalamt
Job Summary
As an IT Support Specialist at the Bavarian State Criminal Police Office (BLKA) in Munich, you will serve as a reliable partner for employees within the Forensic Science Institute. Your day-to-day responsibilities involve providing on-site 1st-level support, managing hardware and software installations, and configuring IT workstations. You will also handle access permissions and assist with IT procurement processes. The ideal candidate holds a degree in Computer Science or Electrical Engineering and possesses strong problem-solving skills with a service-oriented mindset. This position is particularly attractive due to its location in central Munich, offering a secure public service contract (TV-L), flexible working hours, and a comprehensive health management program. You will work in an innovative environment at the intersection of state and federal security structures, enjoying benefits like 30 days of vacation and the potential for partial mobile work.
Required Skills
Education
Bachelor's degree or Diploma (FH) in Computer Science, Electrical Engineering, or a comparable field of study.
Experience
- Professional experience in IT user support and system administration
- Experience in installing and configuring IT work environments
- Experience in handling technical malfunctions and system support
- Multiple years of relevant professional experience required for higher salary grouping (E11)
Languages
Additional
- Valid Class B driver's license required. Must pass a police background check and a Level 2 security clearance (Ü2) according to the Bavarian Security Clearance Act. Role is based in Munich with a fixed application deadline of May 10, 2026.
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