Field Service Representative - Defense | Außendienstmitarbeiter (m/w/d) - Defence
hanfried Personaldienstleistungen GmbH
Job Summary
This role involves acting as a critical technical liaison for a major international defense contractor, primarily based in Bremen but requiring extensive global travel. You will be responsible for the sustainable maintenance of relationships with suppliers, partners, and customers, particularly during order processing and interface coordination. Day-to-day tasks include performing software integrations, conducting functional tests and acceptance procedures at conversion sites, and documenting service performance through error logs. You will also manage subcontractors, oversee cost and quality compliance, and support customer training sessions. The position is highly attractive due to its long-term perspective with a high probability of permanent takeover, attractive compensation based on IG Metall collective agreements (Equal Pay from day one), and paid travel time. It offers a professional working environment within a dedicated team in the defense sector.
Required Skills
Education
Completed technician training (Staatlich geprüfter Techniker) in Electrical Engineering, Electronics, IT Technology, or a comparable technical qualification.
Experience
- Professional experience in field service within an industrial company is preferred
- Experience in software integration, functional testing, and technical acceptance procedures
- Experience in supplier and partner relationship management during order execution
- Experience in planning and steering subcontractors
- Experience in the defense industry or with military-technical products is an advantage
Languages
Additional
- High willingness to travel globally (>90% travel activity); Valid Driver's License Class B required, preferably also BE and C1E; Ability to work independently and take ownership of projects.
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