IT Service Technician | IT-Servicetechniker (m/w/d)
FUX Solutions GmbH
Job Summary
As an IT Service Technician, you will be the central point of contact for second-level client support, ensuring the seamless operation of IT systems for employees, branch offices, and subsidiaries. Your daily responsibilities include analyzing and resolving technical malfunctions, managing service requests, and providing remote support. This role is ideal for a solution-oriented professional who enjoys troubleshooting hardware and software issues within a Microsoft-centric environment. The position is based in Munich and offers a high degree of stability through a permanent full-time contract. It is particularly attractive due to its comprehensive benefits package, which includes 30 days of vacation, flexible working hours via a flextime system, and additional financial perks like holiday and Christmas bonuses. You will work in a modern environment that values professional growth and offers a supportive atmosphere for tackling diverse IT challenges.
Required Skills
Education
Completed vocational training in IT, such as IT Specialist for System Integration (Fachinformatiker Systemintegration), IT Systems Clerk, or Digitalization Management Assistant.
Experience
- Professional experience in second-level IT support and client systems
- Experience in analyzing and resolving technical malfunctions in an operational environment
- Practical experience using software distribution tools and ticket management systems
- Proven experience in hardware maintenance and network technology
Languages
Additional
- Willingness to travel occasionally and perform occasional weekend work is required. The role is located in Munich.
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