IT Support Specialist | Mitarbeiter(in) IT Support (m/w/d)
PWS Electronic Service GmbH
Job Summary
As an IT Support Specialist at AIDA ORGA GmbH in Germering, you will serve as a technical hero for customers, ensuring their digital HR and security systems run smoothly. Your day-to-day responsibilities involve installing and configuring advanced software solutions for time management, personnel planning, and access control. You will act as a direct point of contact for clients, handling system queries, performing initial software setups, and documenting results while finding pragmatic solutions to complex technical challenges. This role is ideal for those who enjoy a mix of technical configuration and high-quality customer interaction. The position is particularly attractive due to its stable, future-proof environment, flexible working hours via flextime, and a supportive 'buddy' onboarding system. The company fosters a family-like atmosphere where individual strengths are valued and creative problem-solving is encouraged.
Required Skills
Education
Completed vocational training as an IT Systems Electronician, IT Business Management Assistant, IT Specialist for System Integration, or a comparable qualification.
Experience
- Professional experience in IT or HR software environments
- Experience in customer-oriented technical support and communication
- Proven track record in structured and focused problem-solving for complex tasks
- Experience in software application support and basic system setup
Languages
Additional
- The role is based in Germering. Open to career changers (Quereinsteiger) with relevant transferable skills. Requires a high level of customer orientation and willingness to learn proprietary software.