2nd Level IT Support Specialist | Support 2nd Level (m/w/d)

ANG GmbH

Augsburg, Bayern, Bayern, Deutschland
Published Apr 14, 2026
Full-time
Permanent

Job Summary

As a 2nd Level IT Support Specialist, you will be responsible for the administration and maintenance of complex Windows and Linux server environments. Your day-to-day tasks involve analyzing and resolving technical incidents within IT infrastructure, managing network systems, and ensuring stable operations through proactive monitoring and error analysis. You will collaborate closely with 1st and 3rd level support teams to handle escalations and implement new technologies, including cloud migrations and automation initiatives. This role is ideal for technical experts who value data security and continuous professional development. The position offers the chance to work with a modern tech stack—ranging from virtualization and containerization to cloud platforms—within a growing company that provides long-term job security and clear career progression paths through certifications and diverse project work.

Required Skills

Education

Not specified

Experience

  • Professional experience in 2nd level IT support and system administration
  • Experience in the analysis and resolution of technical faults in IT infrastructure
  • Proven experience with network infrastructure and server systems
  • Experience in documenting IT processes and creating operational manuals
  • Practical experience with virtualization platforms and automation tools

Languages

German (Fluent)English (Basic)

Additional

  • Willingness to travel for projects is required. Must have a strong focus on data protection and IT security standards.