IT Support Specialist | IT-Supporter (m/w/d)
FERCHAU GmbH Niederlassung Rosenheim
Job Summary
As an IT Support Specialist at FERCHAU Rosenheim, you will be responsible for the continuous maintenance and optimization of the company's IT infrastructure. Your day-to-day activities will involve installing, configuring, and maintaining hardware and software, including mobile devices and peripherals. You will serve as a critical point of contact for employees, providing solution-oriented 2nd-level support both on-site and remotely. A significant part of the role involves managing IT security solutions such as firewalls and patch management, as well as documenting processes within a ticketing system. This position is particularly attractive due to its permanent contract, flexible working hours with mobile work options, and a strong focus on professional development within a large corporate network. You will join a team that values innovation and offers extensive corporate benefits, including performance bonuses and structured career progression.
Required Skills
Education
Completed vocational training as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or a university degree in Computer Science, Network Technology, or a comparable field.
Experience
- Professional experience in IT support and infrastructure maintenance
- Practical experience with Windows Servers and Exchange Server environments
- Experience in the administration of Active Directory domain structures
- Experience handling software distribution and mobile device management
- Proven track record in technical troubleshooting and 2nd-level support
Languages
Additional
- The role requires a structured and independent working style with a strong analytical mindset. Candidates must be comfortable providing both remote and on-site support.
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