IT Systems Integration Specialist | Fachinformatiker/in Fachrichtung Systemintegration (m/w/d)

Job Summary

As an IT Systems Integration Specialist, you will be responsible for the daily maintenance and care of existing IT systems across the company's main office and its various branches. Your day-to-day activities will involve expert handling of customer inquiries via telephone, email, and a ticketing system, ensuring a high level of IT support service. You will act as a key communicator between suppliers and internal employees to resolve technical issues. Beyond routine maintenance, you will play a strategic role in designing and optimizing IT service processes to improve overall efficiency. This full-time, permanent position is ideal for a proactive professional who enjoys a mix of technical troubleshooting and process improvement. The role offers stability and the opportunity to take ownership of the IT infrastructure within a professional environment.