IT Systems Technician | IT Systemtechniker (m/w/d)
RWS Gebäudeservice GmbH
Job Summary
As an IT Systems Technician in Leipzig, you will serve as the primary point of contact for first-level support across the RWS Group, managing the documentation and resolution of technical issues. Your daily responsibilities include procuring IT equipment, preparing PC workstations, and configuring peripheral devices, smartphones, and email accounts. You will be responsible for user administration via Active Directory, managing access rights, and ensuring robust antivirus protection. Beyond routine maintenance and hardware repairs, you will actively participate in IT projects and migrations. This role is ideal for a service-oriented professional looking for a long-term perspective in a stable medium-sized company. The position offers a high degree of variety, from managing VDI environments to maintaining server infrastructures, all within a supportive team environment that prioritizes professional development through an internal academy and offers attractive benefits like 30 days of vacation and a permanent contract.
Required Skills
Education
Completed vocational training in IT, preferably as an IT Specialist for System Integration (Fachinformatiker Systemintegration) or equivalent qualifications such as IT Systems Electronician.
Experience
- Professional experience in IT Support (First/Second Level, Helpdesk, or Desktop Support)
- Experience working in a medium-sized or service-oriented business environment
- Practical experience with Windows Server and Active Directory administration
- Experience in the setup and maintenance of corporate mobile devices and workstations
- Basic experience or understanding of IT project work and rollouts
Languages
Additional
- The role is based in Leipzig and requires a high level of customer service orientation. Experience with Linux, Docker, or Web Servers (IIS/Apache) is considered an advantage but not mandatory.