IT Help Desk Specialist | Helpdesk-Mitarbeiter (m/w/d)

Job Summary

This role at FERCHAU Rosenheim involves serving as the primary point of contact for technical inquiries and IT issues for a well-known company in Traunstein. You will be responsible for the installation, configuration, and maintenance of hardware and software, providing both on-site and remote support. Key tasks include diagnosing technical faults, documenting support requests in ticketing systems like Jira or ServiceNow, and training staff on applications such as Microsoft Office and SAP. The position is ideal for both entry-level and experienced professionals who enjoy problem-solving and proactive infrastructure monitoring. This is an attractive opportunity offering a permanent contract, above-tariff benefits, and extensive professional development within a large corporate network.