Technical Support Manager | Technischer Support Manager (m/w/d)

Job Summary

As a Technical Support Manager, you will serve as a vital link between technology and customer satisfaction, managing both national and international client relationships. Your day-to-day responsibilities involve overseeing technical support services, developing and coordinating support-service concepts for specialized systems and testing equipment, and conducting training sessions. You will be deeply involved in the product lifecycle, particularly leading projects and programs after the end of series production. A significant portion of the role focuses on data-driven improvement, where you will maintain repair documentation, create failure statistics, and derive corrective actions to enhance system reliability. This position is ideal for a proactive professional who enjoys technical problem-solving and is comfortable in a high-responsibility role that requires significant global mobility. The position offers an attractive package including a permanent contract, comprehensive professional development through an in-house academy, and corporate benefits, making it an excellent opportunity for career growth in a technology-driven environment.