IT Support Specialist | Informatiker / Fachinformatiker als IT-Support (m/w/d)

Job Summary

As an IT Support Specialist at FERCHAU, you will be the primary point of contact for field staff and internal departments, ensuring seamless technological operations. Your day-to-day responsibilities involve providing 1st and 2nd level support for a variety of hardware including notebooks, iPads, iPhones, and printers, as well as troubleshooting software and proprietary applications. You will play a key role in the installation and configuration of new hardware, managing mobile devices through MDM systems like MobileIron, and handling user administration within Active Directory. This role is ideal for those who enjoy problem-solving and technical maintenance while contributing to the evolution of a modern IT landscape. The position is particularly attractive due to its permanent contract, comprehensive corporate benefits including childcare subsidies, and a strong team culture that values both entry-level talent and experienced professionals.