IT Service Desk Specialist | Mitarbeiter (m/w/d) im IT-Service Desk für Heilbronn gesucht!
DIS AG Stuttgart
Job Summary
This role is for a dedicated IT Service Desk Specialist based in Heilbronn, Germany, supporting a nationwide IT service provider. The successful candidate will be the first point of contact for IT issues, handling incoming requests via phone and ticketing systems, resolving Level 1 problems directly, and escalating complex cases. Key responsibilities include on-site hardware and software support, setting up and relocating workstations, and maintaining device data. This position is ideal for someone passionate about technology, with a service-oriented mindset, and eager to contribute to seamless IT operations for various clients. It offers a dynamic environment with opportunities for professional growth and a strong team culture.
Required Skills
Education
Completed IT-related training (e.g., IT Specialist) or comparable qualification
Experience
- • Professional experience in 1st and 2nd-Level IT Support (on-site or remote)
Languages
Additional
- Class B driving license required (for mobility and flexibility)
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