Customer Support Specialist | Customer Support (m/w/d)

Job Summary

This role is for a dedicated Customer Support Specialist to join an established service provider specializing in insurance and real estate processes in Germany. The successful candidate will be responsible for managing customer inquiries both written and via phone, ensuring high-quality service delivery. Key tasks include clarifying open issues, maintaining customer master data, assisting with contract changes, and managing document dispatch. The role requires strong organizational skills, proficiency with IT systems, and a service-oriented approach. This position offers a permanent contract, flexible and hybrid work options after training, and long-term development opportunities within a professional and digitalized environment.