IT Service Technician 2nd Level Onsite Support | IT-Servicetechniker 2nd Level Onsite Support (m/w/d)

puro Personaldienstleistung GmbH

Hamburg, Hamburg, Deutschland
Published Jul 15, 2025
Full-time
Permanent

Job Summary

This role involves providing crucial second-level onsite IT support for a prominent industrial client in Hamburg. As an IT Service Technician, you will be responsible for handling customer inquiries, resolving IT issues related to Windows clients, iOS, network, and telecommunications, and managing support tickets and project assignments. The ideal candidate will have a background in IT, strong knowledge of Windows operating systems and standard applications, and practical experience with ticketing systems. This position offers an engaging and responsible work environment, excellent development opportunities, a collaborative team, and flexible working hours, making it an attractive opportunity for a dedicated IT professional.

Required Skills

Education

Completed vocational training as an IT Specialist - Application Development, IT Specialist - System Integration, Industrial Systems Technician, IT Management Assistant, PC and Network Specialist, IT Assistant, or comparable qualification

Experience

  • Professional experience with current Windows operating systems
  • Professional experience with current standard applications (Office products, Adobe)
  • Experience working with ticketing systems (advantageous)

Languages

German (Fluent)English (Intermediate)

Additional

  • Driving License Class B