IT Support Specialist | IT Support (w/m/d)

Job Summary

This role is for an IT Support Specialist to join a leading IT company, supporting an international client project. The successful candidate will provide 1st and 2nd level IT support, assisting customers via a ticketing system in both German and English. Key responsibilities include analyzing and resolving IT issues remotely or directly, and coordinating with 3rd level support teams. This position offers a chance to work with Windows, macOS, Office 365, iOS, and Android devices, as well as conference systems. It's an excellent opportunity for someone with IT training or a motivated career changer looking for a stable position with good development prospects in a supportive team environment.