IT Service Technician | IT Servicetechniker (m/w/d)

puro Personaldienstleistung GmbH

Kassel, Hessen, Hessen, Deutschland
Published Jul 15, 2025
Full-time
Permanent

Job Summary

This role is for an IT Service Technician to provide crucial on-site support for IT workstations in Kassel, Germany. The successful candidate will be responsible for setting up, relocating, and dismantling IT workspaces, as well as troubleshooting and resolving IT issues for end-users. Key duties include managing incidents through a ticketing system, documenting work processes thoroughly, and providing support for Windows devices and printers. The ideal candidate will have a background in IT, practical experience in field service, and familiarity with asset management and mobile device management. This position offers an excellent opportunity to join a global IT services and engineering solutions company, with the potential for permanent employment after an initial temporary contract.

Required Skills

Education

Completed vocational training in IT, e.g., IT Specialist for System Integration, IT Customer Service Representative, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician, or comparable practical experience

Experience

  • Technical experience, ideally in on-site or field service
  • Experience with a ticketing system and asset management
  • Practical experience in setting up and personalizing clients
  • Practical experience in manual software installation
  • Practical experience in telephony and mobile device management

Languages

Not specified

Additional

  • Not specified