IT Service Technician | IT Servicetechniker (m/w/d)
puro Personaldienstleistung GmbH
Job Summary
This role is for an IT Service Technician to provide crucial on-site support for IT workstations in Kassel, Germany. The successful candidate will be responsible for setting up, relocating, and dismantling IT workspaces, as well as troubleshooting and resolving IT issues for end-users. Key duties include managing incidents through a ticketing system, documenting work processes thoroughly, and providing support for Windows devices and printers. The ideal candidate will have a background in IT, practical experience in field service, and familiarity with asset management and mobile device management. This position offers an excellent opportunity to join a global IT services and engineering solutions company, with the potential for permanent employment after an initial temporary contract.
Required Skills
Education
Completed vocational training in IT, e.g., IT Specialist for System Integration, IT Customer Service Representative, IT System Electronics Technician, IT System Salesperson, IT Service Technician, Information Electronics Technician, or comparable practical experience
Experience
- Technical experience, ideally in on-site or field service
- Experience with a ticketing system and asset management
- Practical experience in setting up and personalizing clients
- Practical experience in manual software installation
- Practical experience in telephony and mobile device management
Languages
Additional
- Not specified
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