IT Service Technician Second Level Support | IT Service Techniker Second Level Support (m/w/d)

Job Summary

This role is for an IT Service Technician specializing in Second Level Support, joining a growing IT consulting firm in Mannheim, Germany. The successful candidate will be responsible for providing comprehensive support for existing and new IT systems, ensuring the availability and continuous development of client-specific IT infrastructures. Key tasks include managing and coordinating incident resolution and customer inquiries, both on-site and remotely, and actively contributing to IT infrastructure projects. The position requires a background in IT, strong knowledge of Microsoft Windows Server and client environments, and a reliable, solution-oriented approach. This is an excellent opportunity to work in a supportive team environment with regular working hours and good development prospects within a dynamic company.