Onsite IT Support Technician | Onsite Supporter (m/w/d)
NConsult GmbH
Job Summary
As an Onsite IT Support Technician at NConsult GmbH, you will serve as the primary point of contact for users facing technical challenges at their workstations. Your day-to-day responsibilities involve diagnosing and resolving hardware and software issues, configuring systems, and maintaining IT infrastructure directly on-site. You will collaborate closely with 2nd-level support and other specialized IT teams to ensure seamless operations and contribute to various rollout projects. This role requires a service-oriented professional who enjoys direct interaction with people and possesses strong problem-solving skills. The position is particularly attractive due to its dynamic work environment in Frankfurt, flexible working hours, and modern equipment. You will have the opportunity to grow professionally through continuous training and development programs while working within a motivated, innovative team culture.
Required Skills
Education
Completed vocational training in the IT field or a comparable qualification.
Experience
- Professional experience in IT support, preferably in an onsite environment
- Experience in the installation, configuration, and maintenance of hardware and software
- Experience working with Windows and/or macOS environments
- Experience in error analysis and rapid fault rectification
- Experience collaborating with 2nd level support teams
Languages
Additional
- The role is based at the headquarters in Frankfurt am Main. Candidates must demonstrate an independent and solution-oriented working style.
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