IT Support Officer (Back Office) | 11-042-2026 IT-Servicemitarbeiter*in Kliniken (Backoffice)

Deutsche Rentenversicherung Bund

Berlin, Berlin, Deutschland
Published Apr 10, 2026
Full-time
Permanent

Job Summary

As an IT Support Officer for the Back Office, you will serve as the primary point of contact for on-site IT staff across various rehabilitation clinics, bridging the gap between central IT administration and local facilities. Your daily responsibilities include managing the flow of information regarding IT processes and projects, creating technical concepts and training manuals, and coordinating team activities such as knowledge management. You will also provide remote support and cover for on-site staff during absences. This role is central to the digital transformation of the DRV Bund's clinical network, which utilizes a modern Clinical Information System (KIS). The position is particularly attractive due to its permanent contract, competitive public service salary (TV EntgO-DRV), and the opportunity to work for a major public service provider committed to digital innovation in healthcare across Germany.

Required Skills

Education

University degree (Bachelor/Diploma) in Information Technology, completed vocational training in IT, or equivalent multi-year practical IT experience.

Experience

  • Several years of professional experience in IT service support within a rehabilitation clinic or public administration setting
  • Practical experience with administrative processes including budget planning, personnel planning, and procurement
  • Experience in creating technical concepts, instructions, or training materials
  • Experience in coordinating team tasks and managing information flow between departments

Languages

German (Fluent)

Additional

  • Willingness to undertake occasional business travel within Germany; willingness to participate in on-call shifts outside of regular working hours (including weekends); must be eligible for public service employment.