IT Support Specialist Applications | IT Support Mitarbeiter Applications (m/w/d)

Job Summary

As an IT Support Specialist focusing on applications, you will be a key player in ensuring the smooth operation and availability of critical business applications. Your daily tasks will involve diligently processing application tickets, conducting thorough error analysis, troubleshooting issues, and escalating complex problems to the development team when necessary. You'll also be responsible for proactive monitoring of application performance, maintaining comprehensive documentation, and contributing to a knowledge base. This role requires strong communication skills to effectively support and advise users on SQL databases and specialized applications. Joining one of Germany's largest IT system houses, this position offers a collaborative team environment, clear working hours, and excellent opportunities for professional growth within a future-oriented IT architecture.