IT Support Specialist | Fachinformatiker (m/w/d) IT Support

Job Summary

This role is for an IT Support Specialist to join a global IT services and engineering solutions company. The successful candidate will be responsible for providing 1st and 2nd level support for software and hardware, assisting users with IT-related inquiries, and resolving issues via a ticketing system, both remotely and on-site. Key tasks include setting up and maintaining workstations and peripherals, configuring networks, and providing client support for products like MS Office and VPN. The position requires a background in IT system integration or significant professional experience in IT support, along with strong knowledge of Microsoft Windows and Office. This is an attractive opportunity for a professional who enjoys technical challenges, offering a varied and challenging role within an established team, comprehensive onboarding, and continuous professional development.