IT Support Specialist | Fachinformatiker - IT Support (m/w/d)

DEKRA Arbeit GmbH

Hamburg, Hamburg, Deutschland
Published Apr 10, 2026
Full-time
Permanent

Job Summary

As an IT Support Specialist based in Hamburg-Harburg, you will play a critical role in maintaining the technical infrastructure for a client operating in the healthcare sector. Your day-to-day responsibilities include the installation and configuration of hardware and software, providing 2nd and 3rd level support for complex technical queries, and performing detailed error analysis to resolve system malfunctions. You will also support software migrations, maintain IT systems, and collaborate on specialized IT projects connecting laboratories, medical practices, and hospitals. This role is highly collaborative, requiring you to coordinate requirements directly with development teams. This position is attractive because it offers a permanent contract with above-tariff compensation, including holiday and Christmas bonuses, and provides a clear perspective for long-term takeover by the client company. It is an ideal opportunity for a technically minded professional looking to apply their skills in a meaningful healthcare-related environment.

Required Skills

Education

Successfully completed vocational training in IT (e.g., Fachinformatiker) or a comparable qualification.

Experience

  • Several years of professional experience in IT customer support
  • Proven experience in system and network administration
  • Extensive experience working with Windows operating systems
  • Experience in hardware and software installation and maintenance

Languages

Not specified

Additional

  • Valid Class B driver's license required; Must be willing to work on-site in Hamburg-Harburg.